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corporate insight

How financial firms are using social media (video)

by Zack Miller on March 8, 2011

Participation media is providing a fertile testing ground for financial services firms to test customer service, new forms of branding, and the building of communities. Corporate Insight, which recently released the report To “Friend” is the Trend: Social Media and Financial Services, has been analyzing the changes, struggles and opportunities facing the financial industry.  Here’s [...]

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[Hat tip to Barron's Electronic Investor) A financial services research firm, Corporate Insight, recently published a  173-page report aptly named, Social Media: Trends and Tactics in the Financial Services Industry (see table of contents here).  While I don’t have a spare $12k to purchase the report (anyone want to comp me?), it appears to be [...]

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