Jim Cramer and the future of the financial advisor

by Zack Miller on February 11, 2009

When I got my first job on the buy-side as an analyst for a hedge fund, the first homework assignment I received was to take home Jim Cramer’s Confessions of a Street Addict and read it cover to cover.  I knew of Cramer as a personality/talking head of CNBC ilk.  “So, do we do stuff like this?” I naively asked the portfolio manager and founder of the firm.  I was told to read it, understand it, but never do anything Jim says.

I personally have watched Jim Cramer’s anti-Bernake rant over 15 times (see below).

Pot shots at Cramermad-money-performance

The venerable weekly, Barron’s slammed Cramer’s performance on Mad Money and his style of stock picking this past weekend (subscription reqd.).

By most measures, Jim Cramer did worse than the market, but CNBC and the TV journalist have taken few steps to clarify his exact performance for his show’s growing audience.

It’s not the first time Barron’s has targeted Cramer’s stock picking ability, either.  Barron’s reported in 2007 (subscription reqd.) of a study that found investors would be better off shorting Cramer’s picks than actually investing in them.

Barron’s misses the mark but Henry Blodget gets it

Henry Blodget’s Clusterstock rings in on the sparring match currently underway between Cramer’s emplyer, CNBC, and Barron’s.   He includes the entertaining transcript between the two parties.  I recommend reading it here.

Blodget’s point is concise:

We think CNBC should just drop the charade that listening to Cramer’s advice will make you rich and start celebrating him for what he is: The most popular market commentator in history.

In fact, in CNBC’s response to Barron’s, the media firm pretty much says as much:

Jim goes into every show with the goal of both educating and entertaining viewers and with the hope that by showing viewers how he values stock and laying out ground rules on how to use that information, viewers will learn to be better evaluators and investors themselves.

The Future of Financial Advisory

You see, in spite (because of?) having a dubious performance record, Cramer is an entertainment icon, not a financial advisor.  His hyperintensity has made tremendous inroads in educating the public about investing, trading and what moves Wall Street.  In fact, as I think about it, that’s exactly why my portfolio manager wanted us to read Jim Cramer.  He wanted us to tap an extremely smart and insightful perspective into the levers and mechanisms moving markets.  That’s Cramer’s genius.  And from that perspective, whether his picks pan out or not is irrelevant.

I think something bigger is afoot. I think Jim Cramer, who cut his teeth as a broker for Goldman Sachs, harbinges a new model of financial advisor.  With shrinking asset bases, downward pressure on fees, consolidation in the wirehouses like Merrill Lynch and Smith Barney, the mainstream adoption of online trading, and an erosion of trust in the financial services sector, financial advisors are undergoing some soul searching.  What’s happening, under the covers and behind the scenes, is that the entire profession is changing.

Personalities like Cramer are making money via media contracts.  As financial entertainers, these stock brokers, financial planners and advisors are bringing home the bacon because they are captivating.  Others have become big-time educators focusing their efforts and revenue efforts on educating clients via learning systems and seminars.  Still others have become fee-only advisors and provide completely objective consulting services and don’t even touch investments.   Beyond the talk of new investment platforms like Cake Financial and Covestor, successful financial advisors are finding new ways to monetize their businesses.  Cramer is just the tip of the iceberg.

  • RD

    Great post Zack.
    I am curious who makes up Cramer’s viewing demographics? The casual investor, stay at home moms, Wall St types?
    If his show is reaching so many people, how is it not elevating the stock price of co’s he mentions?

  • RD

    Great post Zack.
    I am curious who makes up Cramer’s viewing demographics? The casual investor, stay at home moms, Wall St types?
    If his show is reaching so many people, how is it not elevating the stock price of co’s he mentions?

  • http://www.tradestreaming.com Tradestreaming

    Thanks for reading, RD. I don’t have demographic data to back up this claim but having worked on the buy-side, I know that Cramer is a favorite on the trading desk. I think he appeals to the do-it-yourself investors who are a bit up-market and are conducting some of their own research. He’s also hit male college students. There are some financial advisors like Suze Orman who speak more to a female audience.

  • http://www.newrulesforinvesting.com Zack Miller

    Thanks for reading, RD. I don’t have demographic data to back up this claim but having worked on the buy-side, I know that Cramer is a favorite on the trading desk. I think he appeals to the do-it-yourself investors who are a bit up-market and are conducting some of their own research. He’s also hit male college students. There are some financial advisors like Suze Orman who speak more to a female audience.

  • http://www.newcapitalmgmt.com/ Leonard Golub

    This is bullshit. There is only one model of financial advisory and there always will be. Deeply doing the hard time-consuming work to understand a client’s history, needs and goals, their resources, their fears and psychologies. And then doing the hard work, year in year out, to create an appropriate portfolio and keep the client from becoming their worst enemy as the viscittudes of financial markets act on the client. Finally, ALL advisors should be legal fiduciaries, so this disqualifies Cramer and all the brokers at the wirehouses. Zack is right, it is the tip of the iceberg but he’s looking at the wrong iceberg. You cannot get financial advisory from anything other than an independent fiduciary practicing true life planning (i.e., the matching of financial resources to client life goals) anymore than you can get real clinical psychotherapy from the TV. Bullshit. Every one of you needs to find a real advisor. We are few and far between right now, but we are the future.
    Leonard Golub, MBA, CFA, RIA

  • http://www.newcapitalmgmt.com Leonard Golub

    This is bullshit. There is only one model of financial advisory and there always will be. Deeply doing the hard time-consuming work to understand a client’s history, needs and goals, their resources, their fears and psychologies. And then doing the hard work, year in year out, to create an appropriate portfolio and keep the client from becoming their worst enemy as the viscittudes of financial markets act on the client. Finally, ALL advisors should be legal fiduciaries, so this disqualifies Cramer and all the brokers at the wirehouses. Zack is right, it is the tip of the iceberg but he’s looking at the wrong iceberg. You cannot get financial advisory from anything other than an independent fiduciary practicing true life planning (i.e., the matching of financial resources to client life goals) anymore than you can get real clinical psychotherapy from the TV. Bullshit. Every one of you needs to find a real advisor. We are few and far between right now, but we are the future.
    Leonard Golub, MBA, CFA, RIA

  • http://www.tradestreaming.com Tradestreaming

    Thanks for your highly-opinionated comment, Leonard. I think you may have misunderstood me — my point was not that the traditional fee/service model is over. What I meant to say that there were a variety of factors making traditional financial advisory work harder to monetize. Some advisors will find success in non-traditional models. And yes, even some of these models will be beneficial for clients.

    Your statement “You cannot get financial advisory from anything other than an independent fiduciary practicing true life planning (i.e., the matching of financial resources to client life goals) anymore than you can get real clinical psychotherapy from the TV” seems very closed minded. Can you not get useful/helpful information from a self-help book? Can you not learn certain skills to manage your own portfolio from reading Ken/Phllip Fischer or Peter Lynch? One-way-or-the-highway thinking typically sends a signal that someone’s about to be disintermediated.

  • http://www.newrulesforinvesting.com Zack Miller

    Thanks for your highly-opinionated comment, Leonard. I think you may have misunderstood me — my point was not that the traditional fee/service model is over. What I meant to say that there were a variety of factors making traditional financial advisory work harder to monetize. Some advisors will find success in non-traditional models. And yes, even some of these models will be beneficial for clients.

    Your statement “You cannot get financial advisory from anything other than an independent fiduciary practicing true life planning (i.e., the matching of financial resources to client life goals) anymore than you can get real clinical psychotherapy from the TV” seems very closed minded. Can you not get useful/helpful information from a self-help book? Can you not learn certain skills to manage your own portfolio from reading Ken/Phllip Fischer or Peter Lynch? One-way-or-the-highway thinking typically sends a signal that someone’s about to be disintermediated.

  • JJ

    re: this comment: “You cannot get financial advisory from anything other than an independent fiduciary practicing true life planning ”

    THAT is the real BS. Having gone that route with 2 different ones, and seeing a 3rd mess up a family member’s retirement portfolio, my experience is that they are fine in ‘normal market’ conditions. But they have FAILED miserably the last 2 years. The big failure is not understanding the positive correlation between the asset classes they touted in the name of diversification. And for most of them, not understanding that it is in fact possible to follow technical signals that indicate when to exit the market as well as enter.

    They really know nothing more than the average person can learn with a few weeks of diligent learning. If there is one thing I’ve learned is that YOU have to be in charge of your assets.

  • JJ

    re: this comment: “You cannot get financial advisory from anything other than an independent fiduciary practicing true life planning ”

    THAT is the real BS. Having gone that route with 2 different ones, and seeing a 3rd mess up a family member’s retirement portfolio, my experience is that they are fine in ‘normal market’ conditions. But they have FAILED miserably the last 2 years. The big failure is not understanding the positive correlation between the asset classes they touted in the name of diversification. And for most of them, not understanding that it is in fact possible to follow technical signals that indicate when to exit the market as well as enter.

    They really know nothing more than the average person can learn with a few weeks of diligent learning. If there is one thing I’ve learned is that YOU have to be in charge of your assets.

  • http://newrulesofinvesting.com/2009/02/23/4-things-financial-advisors-can-do-right-now-to-boost-their-businesses/ 4 things financial advisors can do right now to boost their businesses « New Rules of Investing

    [...] advisor business will be substantially different as we make it through these shaky times.  The effervescent Jim Cramer has paved the way to show that advisors can make big bucks by positioning themselves differently from the [...]

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    [...] these traditional revenue sources down, I’ve been advising my peers (see my post on Jim Cramer and the future of the financial advisor) about finding new revenue streams that are ancillary to their current financial practices.  For [...]

  • http://www.faol-inc.com/2009/04/triage-customer-service-treat-your-customers-like-you-would-a-sprained-ankle/ Faol-Inc.Com – Education Guide » Triage Customer Service: Treat your Customers Like You Would a Sprained Ankle

    [...] these traditional revenue sources down, I’ve been advising my peers (see my post on Jim Cramer and the future of the financial advisor) about finding new revenue streams that are ancillary to their current financial practices.  For [...]

  • http://newrulesofinvesting.com/2009/04/14/triage-customer-service-treat-your-customers-like-you-would-a-sprained-ankle/ Triage Customer Service: Treat your Customers Like You Would a Sprained Ankle « New Rules of Investing

    [...] these traditional revenue sources down, I’ve been advising my peers (see my post on Jim Cramer and the future of the financial advisor) about finding new revenue streams that are ancillary to their current financial practices.  For [...]

  • http://newrulesofinvesting.com/2009/04/21/two-options-for-future-of-financial-advice-according-to-investment-advisors-clark/ Two options for future of financial advice according to Investment Advisor’s Clark « New Rules of Investing

    [...] Reading: Check out an article we’ve written about the future of the investment advisor and where the business for some advisors may [...]

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    [...] a different way to monetize your skills: Jim Cramer is no longer a money manager.  He’s a media personality and he butters his bread by being entertaining and teaching [...]

  • http://www.stocktagger.com/ Jha Khosla

    Its not about aggregate performance you shmucks, you can catch the good ones, and this is why Cramer is still so popular – http://www.stocktagger.com/2007/08/defending-ji…

  • http://newrulesofinvesting.com/2011/03/29/10-reasons-to-write-an-investment-book/ 10 reasons to write an investment book | New Rules of Investing

    [...] stream: In Tradestream, I discuss how some advisors are creating new revenue streams (also, see here).  A book, though not big money, gives you some diversification in [...]

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  • http://www.tradestreaming.com Tradestreaming

    I don’t agree Leonard.  Investing — like meteorology — is about forecasting future events.  Research shows most people (advisors included) aren’t particularly good at that.  Good smart (responsible!)
    advice can be delivered in non-traditional ways, traditional revenue models notwithstanding.

    The new channels are what this post is all about.  If you don’t see the writing on the wall, that’s fine.

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