Comments on: Survey suggests banks move toward online community model http://newrulesofinvesting.com/2008/11/16/survey-suggests-banks-move-toward-online-community-model/ helping investors make better investment decisions Sun, 07 Mar 2010 02:02:59 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Chris http://newrulesofinvesting.com/2008/11/16/survey-suggests-banks-move-toward-online-community-model/comment-page-1/#comment-52 Chris Tue, 18 Nov 2008 17:20:50 +0000 http://newrulesofinvesting.wordpress.com/?p=311#comment-52 Though it may be a nice feature to be able to participate in an online bank community. My main need from an online bank is a level of expected service. I want timely and accurate responses when I have questions. I want my funds credited to my account when they clear the bank, not when a bank policy dictates they hold them for xx amount of days. In researching online savings accounts, I've read reviews on various online banks, and found that many will hold funds upwards of 5 days before actually crediting them to the account. That's 5 days of lost interest to me. I opened an account at venturebankdirect.com and found my funds credited within 1 day, earning interest. That was a HUGE plus for me as far as respect for me as a customer as well as just good customer service. Though it may be a nice feature to be able to participate in an online bank community. My main need from an online bank is a level of expected service. I want timely and accurate responses when I have questions. I want my funds credited to my account when they clear the bank, not when a bank policy dictates they hold them for xx amount of days.

In researching online savings accounts, I’ve read reviews on various online banks, and found that many will hold funds upwards of 5 days before actually crediting them to the account. That’s 5 days of lost interest to me.

I opened an account at venturebankdirect.com and found my funds credited within 1 day, earning interest. That was a HUGE plus for me as far as respect for me as a customer as well as just good customer service.

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